To install todays complex AV systems, a well-trained and experienced person with a sound level of industry knowledge is required.
As our expertise extends to the workings of the equipment, we have a better understanding of what is required to ensure your purchase functions as a well-balanced system giving you many years of listening/viewing pleasure.
The 6 Stages of this process are as follows:
1. Design: In this first step we discuss your goals and requirements, and look at any house plans or cover retrofit options. We recommend the technology and equipment best suited to your needs and budget. We can also demonstrate and audition equipment as required.
2. Quote: We will provide a quote on equipment to be used and give an indication of installation costs. This can be by providing an upfront fixed cost or charging out at an hourly rate to give you flexibility. All charges and progress payments are discussed upfront. A deposit is paid at this point, usually 25%.
3. Prewire: For new homes we liaise with building supervisors to ensure we are onsite at the right time. This may be over several visits during the construction phase. For more modest installations wiring is carried out on the day of installation. A progress payment of 25% is payable.
4. Programming: For systems with elaborate remote control capabilities and multi-room zones, all programming and testing are preformed offsite prior to installation (where possible).
5. Completion: Once the walls are up and the majority of tradesmen have finished the installers return to complete the system and fit out equipment and terminate wiring. Testing and setting up of equipment to ensure full functionality are made. Demonstrating and customer tutorials are carried out to ensure everything meets your expectations. The final 50% balance is required.
6. Bedding-in Period: After 90 days we follow up with a visit to check your system and equipment, carry out further training if necessary and update any firmware that might have been released after your equipment was installed.
…audio visual resolutions happen here!